Pharmassist sends automated follow-ups for every NHS and private pharmacy service. Log a service in 30 seconds — we bring patients back at exactly the right time.
No reminders. No rebooking. No second visit. You're leaving money on the table — and patients are slipping through the cracks.
Set it up once. Pharmassist runs in the background while you keep doing what you do best — looking after patients.
After a patient visit, log the service in 30 seconds — name, email, service type. That's it. No PMR integration, no IT setup.
Pharmassist sends clinically-appropriate emails at exactly the right time. Thank you, check-in, and rebooking — all automatic.
Patients rebook services they would have forgotten. Your revenue goes up. You did nothing extra.
A complete retention engine designed for the realities of UK pharmacy. Built by pharmacists who know what works.
21 email templates across 6 services, all written by registered pharmacists. Set up in minutes, no copywriting needed.
Once you log a service, every follow-up email is automatically scheduled. Pharmassist sends them on the right day, at the right time.
See exactly how many patients you've retained, messages sent, and revenue recovered. Know which services are performing best.
Patient consent, opt-in tracking, unsubscribe links, and a full Data Processing Agreement included. ICO-registered as standard.
Every email goes out under your pharmacy name. Patients see your brand, not ours. Replies go straight to your inbox.
Anyone on your team can log a service in under 30 seconds. Works on tablets at the consultation desk, phones, or desktop.
Every flow is written by a registered pharmacist with the right clinical tone. Click any service to preview the actual email.
Hi Sarah,
It's been a week since you started your new medicine, and we wanted to check in to see how you're getting on.
We're here to help if you have any questions or concerns about side effects, dosing, or anything else. The NHS New Medicine Service is designed to support you in the first few weeks — so please don't hesitate to reach out.
If everything is going well, please book your next NMS consultation below.
Book your follow-upBest wishes,
The team at YourMedicals
From single independent stores to multi-branch operators and online pharmacies — Pharmassist scales with your business.
You're juggling NMS, flu jabs, dispensing, and admin. You don't have time to chase patients. Pharmassist runs follow-ups in the background while you focus on consultations.
Standardise your retention process across every branch. Each pharmacy gets its own dashboard with branded emails — but all under one operator account.
Built originally for our own online pharmacy. Perfect for high-volume online weight loss, NMS, and consultation services where retention is everything.
No PMR integration headaches. Pharmassist sits alongside your existing pharmacy systems — log services manually or via simple CSV import.
Pick a patient, pick a service. We'll show you exactly which emails Pharmassist would send, and when. No signup required.
Six retention flows. Each one written by pharmacists who understand the clinical context. Scroll on.
Four touchpoints across 21 days check adherence and rebook the consultation. The highest-value flow on the platform.
Thank-you on the day, then an annual rebook reminder a week before next flu season. Brings patients back at the right moment, every year.
Three-month monitoring cycle keeps borderline patients engaged. Result-share email nudges them back at six weeks and three months.
Five touchpoints over 12 weeks pace patients through the programme — weigh-ins, mid-point check, and a goal-review rebook prompt.
Booster reminders for multi-dose courses, plus a pre-trip refresher when travel season comes around the next year.
Six-month recall cycle. Most patients build up wax on a predictable rhythm — gentle reminder, easy rebook.
One flat monthly fee. No setup costs. No per-patient charges. Cancel anytime.
Most pharmacies don't realise how much revenue walks out the door. Adjust the sliders to see what Pharmassist could recover for you.
Pharmassist launches June 2026. Join the waitlist to be among the first UK pharmacies onboarded.